Delivery and Warranty
The most important issue for gazteknikmuhendislik.com is the security of the users. For this reason, the payment information is checked at the time the order is given. Therefore, in order for your order to be sent, an e-mail must first be sent to you confirming that your order has been approved.
Under normal conditions, your purchases from gazteknikmuhendislik.com are delivered to Konya within the first 3 business days after the e-mail you receive, and to other provinces within 5 business days following the order date, by CARGO, provided that the bank approval of the order is received properly. When there is no addition to our product prices for logistics activities, our cargoes are sent with payment to the recipient.

Orders placed after 10:00 am on Fridays will be processed on Monday. No transactions will be made on holidays.

Order deliveries

oOrders placed within Konya are delivered within 3 business days (Monday-Friday) at the latest after bank and finance approval is received, and orders placed outside Istanbul are delivered within 5 business days (Monday-Friday) at the latest.

Orders placed after 10:00 in the morning will be processed the next day.

No transactions are made on holidays and public holidays.

Delivery and Shipping Fees

Shipping and delivery fees vary depending on the content of the order, the type of delivery selected, and the city where the delivery will be made. Shipping fee information can be viewed in detail on the payment screens where the purchase is made.

Overseas deliveries

gazteknikmuhendislik.com delivers abroad.

Special delivery conditions by category

Due to the different characteristics of the products and services offered by gazteknikmuhendislik.com , there are occasional changes in transportation and delivery conditions.


For example, for purchases made from the Combi category, the Customer Service Department steps in to provide information about who the order will be sent to, when, at what exact time and to what address.

Products with shipping restrictions

Due to legal regulations and special characteristics of the products, there are special delivery restrictions in some gazteknikmuhendislik.com categories.

For example, while some products in the flower category can only be sold within Istanbul, another category requires an age limit of eighteen or older for delivery.
You can get detailed information about such special restrictions from gazteknikmuhendislik.com customer services.

Are there any products that are prohibited or restricted from being sold on gazteknikmuhendislik.com ?

gazteknikmuhendislik.com has a company approach that complies with ethical commercial rules. Therefore, it does not sell, market and present such products by foreseeing the satisfaction and comfort of its customers.

If you haven't received your order...

To resolve your questions and problems regarding your order, simply send an e-mail to our Customer Service Representatives. Our experts will evaluate the situation as soon as possible and contact you to provide information about solutions.

Return conditions

If the customer is aggrieved due to problems arising from gazteknikmuhendislik.com , he/she has the right to return the product within 7 days without paying the shipping fee.

Products that cannot be returned within 7 days are deemed approved and returns are not accepted.

If the customer is aggrieved due to problems not caused by gazteknikmuhendislik.com , he/she has the right to return the product within 7 days by only covering the shipping cost.

If the box, bag or packaging of the product is lost or deformed, the product will not be returned.

The entire system of gazteknikmuhendislik.com is web-based. Thus, the process of recognizing users and approving their data security is carried out quickly. During these processes, users are sent data called "cookies" to their web browsers, and all they need to do is to update their computers at certain intervals.

Information Security

All personal and confidential information belonging to users is stored in secure electronic systems in accordance with standards. This information cannot be viewed by anyone other than authorized gazteknikmuhendislik.com personnel. In mandatory cases arising within the framework of current Turkish and international laws, the information in question can be accessed through a system under user approval.

gazteknikmuhendislik.com undertakes and guarantees not to disclose the personal and sensitive information collected from users under any name, for any reason and to any addressee without the user's approval, not to share the information in question with third parties and not to misuse it in any way.

Information Sharing

teknofer.com.tr reserves the right to analyze and interpret general user information other than the personal information mentioned above and to share it with select business partners in order to make the services offered more efficient and to keep customer satisfaction at the highest level.

In addition, if users give their consent, this information may be evaluated by teknofer.com.tr and used for product updates, discount announcements and special offers.

Safe Shopping Guarantee

teknofer.com.tr is protected by the most advanced security systems and provides 100% security for shoppers.

No third party, including teknofer.com.tr personnel, can access the personal information, credit card data and all other sensitive information of our company members without permission.