shipping and delivery
teknofer.com.tr aims to deliver the products you purchase to you in the shortest time possible at the most affordable price .
Our primary goal is to send all the products that make up your order at once from our nearest store. If all the products that make up your order are not available at the nearest market or cannot be sent from a market, you will be notified of the market information that will be sent in the order details after you create your basket. If you do not want your order to be shipped in parts, you can cancel the products sent from the other market and have the other products delivered to you at once. However, we would like to remind you that; Even if your order is shipped in parts, you can view the status, location and all the details of all the shipments that make up your order from the Order Tracking section on our website. If your order has been delivered to the cargo company and not delivered within the specified time, Hello teknofer.com.tr
You can learn the delivery information of your products from our customer representative by calling 0 332 234 24 99.
After your orders are approved, the products that make up the order start to be prepared by our store closest to you according to their stock status. Your order will be shipped within two business days. We can send the products you like in our virtual store with a wide range of products to anywhere in Türkiye, regardless of their size. However, we would like to remind you that cargo companies do not deliver to some residential areas that are far from city centers. Delivery is made to these points on certain days of the week or the buyer is requested to pick up their order from the nearest cargo branch. After placing an order, when you define a delivery address, you can learn whether the relevant cargo company delivers to the region where the product will be delivered, whether it is a region with a phone notification, or on which day it delivers.
Delivery time to anywhere in Türkiye is 5 business days from the day you place your order.
Shipping costs are the responsibility of the buyer unless otherwise stated on the page.
Never pay the cargo officer when receiving the product you purchased. Check the order in the presence of the cargo officer when it is delivered to you. If there is any damage to the product, do not accept the product by having a report drawn up by the cargo company. Otherwise, you will have accepted that the cargo company has fully fulfilled its duty after the product is received. You should not forget that the customer is responsible for any damage, breakage, etc. that may occur after the cargo officer has fulfilled his duty. If you encounter any problems, you can call the Alo Teknofer line at 0 332 234 24 99. Your problem will be recorded in our system and when your products reach us, your new products will be sent to you as soon as possible.
Additional Information;
- Our shipping area is limited to the shipping area of the cargo company we work with.
- Accessories used in product images are not included in the prices.
- Some materials that may be damaged during transportation and may harm other cargo (such as paint, plants, chemicals, etc.) and some turnkey products and services are not included in the scope of ordering service via phone or internet.