Personal Data Protection Policy

Effective Date: [29-05-2025]

This Personal Data Protection Policy explains the procedures and principles regarding the processing of personal data we, as Teknofer Bilişim ve Teknoloji (“Company”), obtain from our customers and visitors via teknofer.com.tr .

In accordance with the Personal Data Protection Law No. 6698 (KVKK) , utmost care is taken to ensure that your personal data is processed securely and your privacy is protected.

1. Data Controller

In accordance with the KVKK, your personal data may be processed by Teknofer Bilişim ve Teknoloji , as the data controller, within the scope explained below.

Contact Information:
Address: [Nişantaş neighborhood makami street no :5/b selçuklu /konya]
Email: bilgi@teknofer.com.tr
Phone: [+9 0 332 234 24 99]
Website: https://www.teknofer.com.tr

2. Personal Data Collected

The following personal data may be collected through our site or within the scope of our services:

• Name, surname

• Phone number, email address

• Shipping and billing address

• IP address, cookie data

• Order and transaction history

• Payment information (credit card information is collected through the payment provider and is not stored directly with us)

3. Purposes of Processing Personal Data

Collected personal data may be processed for the following purposes:

• Receiving, preparing and delivering orders

• Carrying out invoice and payment transactions

• Customer support and meeting user requests

• Development of our products and services

• Communication for promotional, promotional and informative purposes (with explicit consent)

• Fulfillment of legal obligations

4. Transfer of Personal Data

Your personal data may be shared with third parties only within the scope of relevant legislation and limited to the following purposes:

• Cargo companies (for delivery purposes)

• Payment infrastructure providers

• Official institutions and organizations in case of legal obligation

• Technical support providers

Data sharing always takes place within the framework of confidentiality agreements .

5. Data Retention Period

Your personal data is stored for the relevant legal periods or until the purpose of processing ceases to exist. At the end of this period, the data is deleted, destroyed or made anonymous.

6. Rights of the Personal Data Owner

In accordance with Article 11 of the KVKK, as personal data owners, you have the following rights:

• Learning whether your personal data is being processed

• Requesting information about it if it has been processed

• To learn the purpose of processing and whether it is used in accordance with this purpose

• Knowing the third parties to whom data is transferred domestically or abroad

• Request correction of data if it is incomplete or incorrectly processed

• Request deletion or destruction if processed in violation of KVKK

• Request notification of third parties to whom these transactions are transferred

• Objection to a result that is detrimental to you due to the analysis of processed data exclusively by automated systems.

• Requesting compensation if you suffer damage

To exercise these rights, you can contact us at destek@teknofer.com.tr .

7. Security Precautions

Technical and administrative measures are taken to protect your personal data:

• Data encryption and secure data transmission

• Protection against unauthorized access

• Up-to-date security software

• Confidentiality agreements with our employees

8. Policy Changes

This policy may be updated from time to time in accordance with legal regulations and company practices. Updates will come into effect on the date they are published on our site.